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Determining Your Key Performance Indicators

Posted by Christie Acker on May 23, 2016 6:00:00 AM

You can’t run a successful business operation without data. In the retail world, this data often comes in the form of KPIs, or key performance indicators.

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Topics: Retail

Making Your Sales Promotions Stand Out

Posted by Taylor Grassby on May 17, 2016 6:00:00 AM

As a retailer, are you offering standard sales promotions like, “buy one get one free”, or “10% off” on specific items, but not seeing the results you wanted? Getting customers to part with their hard-earned money remains a painfully difficult process in the post-recession economy. That’s...

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Topics: Retail

Identifying Points of Friction in the Shopping Experience

Posted by Christie Acker on Apr 29, 2016 6:00:00 AM

Points of friction prevent consumers from completing a transaction

Seamless service and shopping experiences are all sources of competitive advantage when it comes to retail but too often, shopping trips turns from a delight to a disaster as shoppers encounter “friction points” that turn off...

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Topics: Retail

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