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Envysion Blog

Coaching Managers on Loss Prevention Strategy

Posted by Brad Wright on May 26, 2015 7:00:00 AM

Loss Prevention from the Top Down: Coaching Managers on Loss Prevention Strategy

Because of employee theft, poor operational consistency and uneven training, a lot of the blame for inventory loss, whether it’s from theft or mismanagement, often falls on the lowest employees in a human resources chain. However, management is often equally to blame because their priorities aren’t in the right order. Here are some ideas to get your managers more focused on loss prevention.

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Topics: Loss Prevention

Safety and Security. The Best Insurance Policy You Can Buy.

Posted by Dawn Lampert on May 22, 2015 7:00:00 AM

Safety is no accident. Your operations are really only as safe as you make them. Keeping your retail or restaurant premises safe and secure for both your employees and your customers requires a conscious effort, diligence and the right tools for the job.

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Topics: Loss Prevention

Preventing Loss with Alternative Training Techniques

Posted by Christie Acker on May 21, 2015 7:00:00 AM

Loss prevention is a serious problem for retailers. Statistics from the National Association for Shoplifting Prevention reveal that shoplifters commonly steal items ranging from $2 to $200. But these and other forms of loss can easily be mitigated using video observation and analytics. These problems can include employee theft and embezzlement, unnecessary spoilage of products, vandalism, abuse, waste and misconduct. Losses can also be caused by poor training and a lack of communication. Here are some employee training techniques that can ensure the best performance by your team.

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Topics: Retail

An Essential Cheat Sheet for Consumer Insights

Posted by Christie Acker on May 20, 2015 7:00:00 AM

Insight. Webster’s Dictionary defines insight as “the ability to see and understand clearly the inner nature of things.” It almost sounds like magic. And, if you can truly gain insight into your customer’s behavior and make it actionable…it can be.

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Topics: Retail

Thwarting the Potential for Apple Pay Fraud

Posted by Christie Acker on May 19, 2015 7:00:00 AM

When electronics giant Apple announced its new mobile payment system, Apple Pay, more than 1 million consumers registered their iPhones for the new system in the first three days. But sometimes it’s those early adopters that get stung first.

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Topics: Retail

Communicating Effectively with Customers About Wireless Technology

Posted by Taylor Grassby on May 18, 2015 7:00:00 AM

The Easy Way to Help Buyers Understand New Technology

Wireless technology is constantly changing and evolving. As a result, many consumers are confused and overwhelmed about their choices. New smartphones are on the market regularly, tablets are re-designed to be more powerful… and buyers don’t know how to choose the devices that best fit their unique needs.

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Topics: Wireless Retail

Adapting to Evolving Retail Experience

Posted by Charles Briggs on May 14, 2015 7:00:00 AM

Adapting to Evolving Retail Experiences

The ability for customers to look up retail items directly on their phone while in-store or on their way has changed the way employees need to interact with customers. By necessity, this change in technology has altered the relationship that retail operations have with potential customers. Here are some of the more complex concepts to consider when thinking about how your retail store interacts with customers.

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Topics: Retail

Is Your Customer Loyalty Program Outdated?

Posted by Taylor Grassby on May 12, 2015 7:00:00 AM

Keep Your Customer Loyalty and Rewards Programs Working for Customers, and Your Business

A customer loyalty program is one of the best ways to reward your customers while turning them into repeat customers. But, too many rewards programs are outdated and ineffective. Many loyalty programs use a “points for purchase” model, where shoppers earn points for every dollar spent, or for every purchase made. Even more programs rely on plastic cards that the customer scans, or on punch cards. As of 2011, there were more than 2 billion loyalty programs across the country, or an average of 18 memberships per household.

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Topics: Restaurants, Retail

Monitoring in the mall: Improving kiosk sales performance with intelligent video

Posted by Chris Hogan on May 8, 2015 8:47:04 AM

Mall kiosks, with their relatively low overhead, small inventory requirements, 360-degree exposure and high foot traffic, have been a boon to many retailers. Their low start-up cost and attractive lease options can be an effective way to counter the growth in online purchasing in today’s volatile economic environment.

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Topics: Retail

How Movie Theaters Are Improving the Cinema Experience to Increase Profits

Posted by Jeremy Lee on May 7, 2015 7:00:00 PM

Cinemas are Innovating and Improving Comfort to Keep Seats Filled at the Box Office

From on-demand streaming services to movie piracy, movie theaters have plenty of competition in today’s entertainment marketplace. Cinemas have certainly struggled to fill their seats with casual moviegoers but recent innovations and new trends could turn things around for the average movie theater. Many cinemas across the country have re-designed the way their customers experience in-theater entertainment, and have increased their profits at the same time.

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Topics: Cinema

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Welcome to the Envysion blog

Your resource for ideas on using video + critical business data for insights that help you make fast, more informed decisions and improve loss prevention, operations, marketing effectiveness, and other processes across your entire company – ultimately helping you take profitability to new heights.

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