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Envysion Blog

Seasonal Spikes in Shoplifting

Posted by Lauren Christin on Apr 27, 2015 7:00:00 AM

Are Some Stores More Likely to Experience Shoplifting Based on the Season?

Shoplifting is an all-too-common occurrence for many retailers. However, different types of businesses are more likely to be targeted than others, and the time of year also plays a role in shoplifting incidents. What time of year is your business most under threat of theft?

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Topics: Cinema, Retail

Accepting the Blame: Operational Mistakes Your Restaurant is Making—and How to Fix Them

Posted by Andre Bachelet on Apr 24, 2015 7:00:00 AM

It’s easy to blame the economy, your competitors, and maybe even your employees. However, some of the biggest mistakes restaurants make are often made at the higher manager level. The good news is that these mistakes can be easily corrected with simple behavioral changes that can lead to improved profit margins—and ultimately, an improved customer experience.  At Envysion, we believe that modern video technology can play a part in helping you identify issues and make those necessary fixes. Let’s take a look at the five most common operational mistakes and the ways in which you can correct them.

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Topics: Restaurants

9 Ways to Increase Customer Satisfaction

Posted by Charles Briggs on Apr 22, 2015 7:00:00 AM

Create Happy, Loyal Customers by Increasing Customer Satisfaction

Providing excellent customer service should be a top priority for every business, no matter how large or small the company is. Businesses depend on satisfied customers to survive. In fact, research has proven that

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Topics: Restaurants, Retail, Wireless Retail

Using Retail Data Insights to Improve Store Performance

Posted by Christie Acker on Apr 20, 2015 7:00:00 AM

Video analytics is an excellent way to increase store profits, monitor and reward employee performance, and improve the customer experience in any retail operation. The insights that video surveillance can provide go well beyond counting bodies and even a cursory examination of how video-driven analytics can boost your retail operation’s performance demonstrates the value and benefits that these data-driven acuities can serve to your place of business. Here are a few ways that key video-driven observations about your retail operation can help improve your bottom line.

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Topics: Retail

Bad Advice: How Not to Coach Employees

Posted by Brad Wright on Apr 17, 2015 8:45:00 AM

Have you ever heard these thoughts on coaching and training?

Training is expensive. It’s difficult to measure the return on your training investment. There is such a high employee turn-over in casual dining and retail that coaching really isn’t worth the time. Just give them the manual, they’ll figure it out. 

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Topics: Restaurants

What The Most Unique Restaurants Are Doing Differently

Posted by Andre Bachelet on Apr 16, 2015 7:00:00 AM

How Restaurants Are Creating Innovative Dining Experiences

In a world of cookie-cutter chains (and the occasional corny establishment) it can be difficult to sit down to a truly unique restaurant experience. But, now more than ever, restaurants are making an obvious effort to create innovative, and fun, dining experiences that keep customers coming back for more.

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Topics: Restaurants

8 Reasons Mystery Shopping Isn’t as Effective as Video Intelligence

Posted by Charles Briggs on Apr 15, 2015 7:00:00 AM

Increase Operational Efficiency with Video Intelligence, Not Mystery Shoppers

Traditionally, mystery shopping has been one of the easiest ways for storefronts to monitor and assess the on-the-ground details of a location’s operations. But, thanks to video surveillance technology, there’s an even better way to gain visibility into a store’s everyday operations. The data that managers and operators can get from this technology is infinitely more useful than mystery shopping, and the information can be easily acted upon to improve operations and revenues.

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Topics: Retail, Wireless Retail

Better Safe Than Sorry: The Four Biggest Safety and Security Issues

Posted by Brad Wright on Apr 10, 2015 7:00:00 AM

It’s been famously said that you can’t see the solution until you see the problem. Most safety and security problems in retail, restaurants and hospitality occur because you or your managers simply aren’t looking. An open back door, a wet floor or an unattended pricing gun, for example, can lead to robbery, lawsuits and eroding profit margins. Let’s take a closer look at four of the key safety and security problems and how modern video technology offers a proven, cost-effective solution. 

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Topics: Restaurants, Retail, Wireless Retail

Einstein Noah Restaurant Group: gaining data-driven video intelligence from every transaction.

Posted by Dawn Lampert on Apr 9, 2015 7:00:00 AM

Einstein Noah Restaurant Group was initially looking for a way to mitigate security issues—but recognized the potential of the Envysion solution to provide full transparency into every transaction. With around 450 restaurants, Einstein Noah Restaurant Group is the largest operator of bagel bakeries in the United States. The company’s success had led to a set of challenges that were common to many mid-to large-sized QSR organizations.

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Topics: Restaurants

The Most Commonly Shoplifted Items

Posted by Andre Bachelet on Apr 7, 2015 7:00:00 AM

Ramp Up Loss Prevention by Knowing What Items are Frequently Stolen

According to the National Association for Shoplifting Prevention, approximately 27 million people throughout the country can be classified as shoplifters. That’s 1 out of 11 people, and over 10 million people have been caught in the act over the last five years. While there isn’t a standard profile of a typical offender (men and women are equally as likely to commit the crime, for example) there are many common items that shoplifters focus on. Knowing which products to keep a careful eye on is an important step to prevent unnecessary profit losses.

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Topics: Loss Prevention, Convenience Store, Retail, Wireless Retail

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Welcome to the Envysion blog

Your resource for ideas on using video + critical business data for insights that help you make fast, more informed decisions and improve loss prevention, operations, marketing effectiveness, and other processes across your entire company – ultimately helping you take profitability to new heights.

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