Make Things Personal Again at Your Restaurant
A customer’s feelings about your brand will ultimately depend on how they were treated when interacting with your restaurant’s staff.
Your customer experience can always stand to be improved. What are the best methods to collect and analyze customer feedback?
Which restaurants are embracing loss prevention technologies and how is it leading to success? Let’s examine some real-world examples that are using Envysion technology to help prevent loss and improve the customer experience.
As an operator or owner of a quick service restaurant you might assume that you aren’t at risk of shoplifting and theft.
Loss of inventory costs Quick Service Restaurants lots of money every year. What should your operational priorities be to lower the impact of inventory shrinkage? Let’s look at some of the areas that you should prioritize in order to reduce shrinkage and loss.
How are apps like QuikServe, which allow customers to order from an app, changing the landscape of QSR?
Waiting in line, waiting for a table, and waiting for food are the most dreaded aspects of any restaurant patron. Customers hate feeling like they’re wasting time, so how can you keep them entertained while they wait for service at your restaurant? There are many ways to prevent boredom and frustration, from unique art and decor to trivia and games.
Are you getting the most out of your restaurant’s video surveillance system? Many quick service restaurant owners could be surprised to find that their video security systems are missing the mark on their potential. It could be as simple as having to endure grainy, low quality videos, but the consequences of an outdated system have far-reaching consequences.
Data shows that if a customer at a quick service restaurant has a wait time of three minutes or less they’re highly satisfied. That number isn’t so surprising — from a customer prospective, waiting in line is the least enjoyable part of the quick service restaurant experience.
If your line is too long many would-be patrons may skip your restaurant altogether, opting for a shorter line elsewhere. Keep reading to learn more about what may be causing your long lines, and how you can fix them.
Fast casual restaurants are all the rage right now. Chains like Chipotle, Noodles & Company, and Buffalo Wild Wings are generating healthy profits despite using more expensive, high-quality and sustainable ingredients and more sophisticated preparation techniques. So what can traditional restaurants learn from the success of these unique fast casual restaurant offerings? Let’s examine some of the benefits and challenges of the fast casual restaurant trend.