Restaurant / QSR Blog

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Posts by Lindsay Poirier


How to Catch Employee Fraud at your Restaurant

Unfortunately, employees defraud their employers from time to time. How can you spot this behavior and what technologies can help? Quick service restaurants (QSRs) are particularly vulnerable to employee theft and fraud because of their very nature. It is challenging to spot small amounts of money or product loss in a retail setting where thousands of point-of-sale transactions happen each day. As a franchise owner or QSR manager, you simply don’t have time to audit every transaction.

Here are some of the most common ways that employees commit theft against QSRs and how to detect incidents faster, gather evidence and prevent thefts from happening in the future.

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Can Wait Management Systems Improve Your Customer Experience?

For a quick service restaurant (QSR), cutting down on customer wait time is key. How can a wait management system improve customer experience and increase your revenue?

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Business Process Optimization and How it Helps Restaurants

Why Your QSR Needs Business Process Automation

Business process automation (commonly abbreviated BPA) is an incredibly useful tool that quick service restaurant owners can use to help with large-scale audits of their restaurant’s operations. With the help of BPA solutions, big tasks like managing inventory, streamlining hiring, tracking employee schedules, and more can be streamlined and optimized. The result? Time and money saved.

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What Does a Quick Service Restaurant Need in a Business Intelligence Solution?

The little things matter when it comes to serving fast food in a quick service restaurant (QSR). Time matters to busy people who are just trying to get a hot meal. Price matters to cost-conscious customers who are trying to maximize their incomes. Quality matters to young families who are trying to feed their growing families on the fly. That’s why as a QSR manager or owner, you need a business intelligence solution that gives you the most information about how, why and where people buy your products, experience your restaurant, and tell their friends and family about the process.

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6 Ways to Lower Inventory Shrinkage at Your Restaurant

Is Inventory Shrink Hurting Your QSR?

Inventory shrink. It’s something that every quick service restaurant owner battles and it can be caused in a variety of ways. From accidental losses to purposeful thefts, you need to understand how to battle shrink if you want your QSR to thrive.

How can you work to lower inventory shrink? Keep reading to learn six useful tips and tricks that you can implement right in your own restaurant.

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