Restaurant / QSR Blog

Trending news and best practices—served up fresh

Envysion shares its biggest wins of 2017 with Built In Colorado

header image.jpg

A new year is upon us and with it, the promise of exciting new achievements and, yes, even challenges. As we bid farewell to 2017, we shared some of the milestones that have made our year great with Built In Colorado, the authority on startup jobs, tech news and events in the Colorado tech scene. 

Read More...

How Managed Video Solutions Are Changing the QSR Industry

managed-video-solution.png

For most QSR owners and operators, the loss prevention and workforce retention struggle is all too real. Between theft, loss, false legal claims, high turnover, and fierce competition for employees and customers—boosting profits and ensuring a great customer experience may seem like an insurmountable task.

Read More...

RLPSA Member Spotlight: Calvin Quan, Envysion CEO

Calvin150x180.png

Meet Calvin Quan, CEO at Envysion, a leading provider of video-based business intelligence solutions, featured in RLPSA's latest Member Spotlight.

Read More...

Request a Demo of Envysion

Getting Creative with QSR Sales and Promotions

You’ve probably done sales promotions in your quick service restaurant before — do any of these sound familiar?

Read More...

Creating a More Personal Customer Experience at Your Restaurant

Make Things Personal Again at Your Restaurant

A customer’s feelings about your brand will ultimately depend on how they were treated when interacting with your restaurant’s staff.

Read More...

How to Catch Employee Fraud at your Restaurant

Unfortunately, employees defraud their employers from time to time. How can you spot this behavior and what technologies can help? Quick service restaurants (QSRs) are particularly vulnerable to employee theft and fraud because of their very nature. It is challenging to spot small amounts of money or product loss in a retail setting where thousands of point-of-sale transactions happen each day. As a franchise owner or QSR manager, you simply don’t have time to audit every transaction.

Here are some of the most common ways that employees commit theft against QSRs and how to detect incidents faster, gather evidence and prevent thefts from happening in the future.

Read More...

Fixing Errors at the Register

There are many causes of loss at Quick Service Restaurants (QSRs), ranging from improper preparation of product to employee theft. But one of the most invisible forms of loss for a QSR can occur in the most visible position in the entire store, namely the cash register - where point-of-sale transactions occur. From simple math errors to outright fraud, not having clear and transparent visibility into each and every transaction can cost a QSR thousands of dollars over even a short period of time. In just one recent case at the Kohl’s clothing chain in Santa Clara, California, the chain had to pay a $409,000 claim for overcharging customers.

Read More...

Collecting and Learning from Customer Feedback

Your customer experience can always stand to be improved. What are the best methods to collect and analyze customer feedback?

Read More...

Can Wait Management Systems Improve Your Customer Experience?

For a quick service restaurant (QSR), cutting down on customer wait time is key. How can a wait management system improve customer experience and increase your revenue?

Read More...

Business Process Optimization and How it Helps Restaurants

Why Your QSR Needs Business Process Automation

Business process automation (commonly abbreviated BPA) is an incredibly useful tool that quick service restaurant owners can use to help with large-scale audits of their restaurant’s operations. With the help of BPA solutions, big tasks like managing inventory, streamlining hiring, tracking employee schedules, and more can be streamlined and optimized. The result? Time and money saved.

Read More...
Search
Recommended Content

Follow Us