Retail Blog

Trending news and best practices for the savvy retailer

Posts by Charles Briggs

How Thieves Beat Security Tags in Retail Stores

We often see complex-looking security tags on expensive items in retail operations and commonly in clothing stores. They have been around for a long time, but how effective are they and have shoplifters figured out ways to bypass them? Let’s take a closer look at security tag technology.


Technology Trends That Will Change Retail

Technology changes how consumers decide what, when and how to purchase goods and in an age when technology is going through innovation at an exponential rate, it can be difficult for stores large and small to decide where to invest their resources and how to respond to changes in technology. Here are six innovative technology trends to look out for in the near future.


Adapting to Evolving Retail Experience

Adapting to Evolving Retail Experiences

The ability for customers to look up retail items directly on their phone while in-store or on their way has changed the way employees need to interact with customers. By necessity, this change in technology has altered the relationship that retail operations have with potential customers. Here are some of the more complex concepts to consider when thinking about how your retail store interacts with customers.


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9 Ways to Increase Customer Satisfaction

Create Happy, Loyal Customers by Increasing Customer Satisfaction

Providing excellent customer service should be a top priority for every business, no matter how large or small the company is. Businesses depend on satisfied customers to survive. In fact, research has proven that


8 Reasons Mystery Shopping Isn’t as Effective as Video Intelligence

Increase Operational Efficiency with Video Intelligence, Not Mystery Shoppers

Traditionally, mystery shopping has been one of the easiest ways for storefronts to monitor and assess the on-the-ground details of a location’s operations. But, thanks to video surveillance technology, there’s an even better way to gain visibility into a store’s everyday operations. The data that managers and operators can get from this technology is infinitely more useful than mystery shopping, and the information can be easily acted upon to improve operations and revenues.

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