They’re like the weather. Everyone talks about them, but pretty much no one does anything. They tend to be out of sight, out of mind. In most stores, it’s business as usual until a customer slip and falls, the bad guys enter though a propped-open back door, there’s an incident of workplace violence or one of your customers makes a litigious claim. While these instances may be rare, a store robbery, a frivolous workman’s compensation claim or a customer lawsuit can rain all over your store’s profitability.