Wireless Retail Blog

Trending news and best practices for the savvy wireless retailer

Reduce Loss and Boost Employee Performance: A Win-Win Proposition

According to the Global Retail Theft Barometer, an annual retail industry study, employee theft accounts for more than 40% of lost revenue, much greater than the losses associated with customer theft. Add this to the high employee turnover rates in many segments of the retail industry, and your ability to retain talented, committed and honest employees can mean the difference between a marginally successful business and a thriving enterprise.

Envysion’s managed video solution gives wireless retailers unprecedented visibility into store operations, suspicious transactions, and customer experience. Plus, Envysion is the only managed video solution that integrates with iQmetrix RQ POS. See the full picture of what's really happening in your stores with data + video integration from Envysion and iQmetrix

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3 Big Ways Video Intelligence Helps Wireless Retailers Reduce Loss

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As a wireless retailer, you likely know that theft and fraud can cost you tens of thousands of dollars each month — at each store. With already-tight margins, you need to protect your revenues, and that means stopping theft and fraud — both employee and external — in their tracks. But, you likely don’t have the time or money to visit every store or watch hours and hours of surveillance video.

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Envysion's Managed Video Solution Uncovers Opportunities to Boost Sales in Wireless Stores

This holiday season you're going to have increased traffic. Are you prepared to maximize your sales? Say 30% of visitors to your wireless store make a purchase. That means 70% of the customers still can be influenced to buy! While the exact percentage may vary in each of your stores, the key point is this: You need to take advantage of the opportunity to sell more in your stores. And to take advantage of it, first you need to track it.

Envysion’s managed video solution gives wireless retailers unprecedented visibility into store operations, missed opportunities, and customer experience. Plus, Envysion is the only managed video solution that integrates with iQmetrix RQ POS. See the full picture of what's really happening in your stores with data + video integration from Envysion and iQmetrix

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Using Video Analytics to Improve Wireless Store Operations

You have policies and procedures in place for good reason: They reduce shrinkage and ensure your wireless retail stores are operating effectively and efficiently. You need to be able to actively identify and correct process and compliance issues and look for opportunities for continuous improvement before they become profit-impacting problems. But, you can’t be in all of your stores all of the time or watch hours and hours of surveillance video just to know what’s going on.

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Why Your Company Needs a Full-Time Loss Prevention Team

Full-Time loss prevention specialists have strategically different views

Running a wireless retail operation is a huge challenge, and one that requires a fool-proof loss prevention strategy. The high cost and relative mobility of retail wireless electronics makes them a very attractive target for thieves, shoplifters, robbery and even unscrupulous employees. Here's why your team needs a loss prevention team.

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Confronting Employee Theft: How to Manage an Incident

Employee theft can be a huge source of loss for wireless retailers and it’s a frustrating problem to tackle. If an employee steals from your business you’ll likely feel hurt and betrayed. How can you handle these incidents appropriately?

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Using Your In-Store Mobile Experience as a Value Add

As online shopping becomes more prominent, customers will need a good reason to purchase in store vs the convenience of online ordering. How do you make your in-store experience a "value-add" and keep customers coming in?

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How to Appropriately Handle Employee Theft

Employee theft can be a huge source of loss for wireless retailers and it’s a frustrating problem to tackle. If an employee steals from your business you’ll likely feel hurt and betrayed. How can you handle these incidents appropriately?

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Top Reasons Wireless Retailers Are Losing Money

Unfortunately, wireless retailers are particularly susceptible to losing money. From inefficient store layouts and inventory systems to theft, there are lots of ways for retailers of smartphones and other mobile products not to make as much revenue as they should. Let’s take a closer look at the top reasons that wireless retailers lose money that should be padding the bottom line.

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How to Reduce Returns in Your Wireless Store This Year

Cut Costs by (Almost) Eliminating Product Returns

It’d be wonderful if your customers were always 100% satisfied with their purchases from your wireless store. Unfortunately, there will be times when a shopper chooses to return an item that they’ve purchased.

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